New York City Relief Donor Privacy Policy

New York City Relief is committed to respecting the privacy of our donors. We have developed this privacy policy to ensure our donors that donor information will not be shared with any third party. 

Awareness.  New York City Relief provides this Donor Privacy Policy to make you aware of our privacy policy, and to inform you of the way your information is used. We also provide you with the opportunity to remove your name from our mailing list, if you desire to do so.

Information Collected.  Here are the types of donor information that we collect and maintain:

  • contact information:  name, organization/church, complete address, phone number, email address;
  • payment information: credit card number and expiration date, and billing information;
  • shipping information: name, organization/church, complete address;
  • information concerning how you heard about New York City Relief;
  • information you wish to share: questions, comments, suggestions; and
  • your request to receive periodic updates; e.g., to individuals who request it, we will send periodic mailings related to specific fund-raising appeals, prayer concerns, and newsletters.

How Information is Used.  New York City Relief uses your information to understand your needs and provide you with better service. Specifically, we use your information to help you complete a transaction, communicate back to you, and update you on ministry happenings. Credit card numbers are used only for donation or payment processing and are not retained for other purposes. We use the comments you offer to provide you with information requested, and we take seriously each recommendation as to how we might improve communication. 

No Sharing of Personal Information.  New York City Relief will not sell, rent, trade or lease your personal information to other entity. We assure you that the identity of all our donors will be kept confidential.  Use of donor information will be limited to the internal purposes of New York City Relief. We will not send mailings to our donors on behalf of other organizations.

This policy applies to all information received by New York City Relief, both online and offline, on any Platform ("Platform", includes the New York City Relief website and mobile applications), as well as any electronic, written, or oral communications.

To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.

Removing Your Name From Our Mailing List.  It is our desire to not send unwanted mail to our donors. Please contact us if you wish to be removed from our mailing list.

Contacting Us.  If you have comments or questions about our donor privacy policy, please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 800-736-2773.